1. Information We Collect
We may collect the following types of information:
1.1 Personal Information :
In- Name, phone number, email address, and other contact details provided via forms.
- Preferences and inquiries submitted through the "Contact Us" or "Schedule a Consultation" forms.
1.2 Automatic Information :
- Data collected via cookies, web analytics, and tracking tools (e.g., IP address, browser type, and device information).
1.3 Third-Party Information :
- Information shared with us through third-party services such as social media, mapping tools, or payment gateways.
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries or requests.
- Provide personalized services and recommendations.
- Process bookings for consultations and appointments.
- Enhance the user experience on our website and improve our services.
- Send important updates, newsletters, or promotional offers (with your consent).
- Comply with legal and regulatory obligations (e.g., NDIS compliance).
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers : Trusted third-party vendors for hosting, analytics, and payment processing.
- Legal Authorities : When required to comply with applicable laws or legal processes.
- NDIS Commission or Affiliates : To ensure compliance with service standards.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Analyze user behavior and improve website performance.
- Provide tailored content and advertisements.
You can manage or disable cookies via your browser settings. However, disabling cookies may limit your access to certain features.
5. Data Security
We prioritize the security of your data. Measures include:
- Encryption protocols for data transmission.
- Regular security audits and monitoring.
- Restricted access to sensitive information.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving marketing communications at any time.
- File a complaint with the NDIS Commission if needed.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may include links to third-party websites (e.g., social media or assistive technology tools). We are not responsible for the privacy practices or content of these external sites.
8. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to make a complaint, please contact us at:
- Phone : 0469052341
- Email : [Insert Email Address]
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date indicated